Glass Society: The Partitioning, Prisoning and Privatizing of Public Life
Saturday 12 June 2010
by: Tolu Olorunda, t r u t h o u t | Op-Ed

(Photo: mollybob / flickr)
Those were the good days when a man had friends in distant clans. Your generation does not know that. You stay at home, arid of your next-door neighbor. - Chinua Achebe, "Things Fall Apart"
With too many fists slung, too much spittle hurled, too many guns pointed, too many bats swung, it has now become necessary for tellers, bus drivers and even cashiers to partition themselves from customers. A couple of weeks back, driving through an unnamable Indiana town, I walked into a gas station for a brief break. While waiting in line behind a young black boy (of about 8) who had in hand a bag of chips, I noticed a thick glass window protecting customer from cashier, but with limited opening underneath to roll cash or change through. Excitement built up at once: I self-assured whatever concerns I could conjure were but the exaggerated fears of a paranoid leftist thinker, and that in the next few seconds those fears would be allayed good and well.
Then through a microphone the cashier boomed to the boy, "Is that all?" I wondered if he knew what was about to happen, or if some form of oral manual was required to hold his hand through. Like an expert, however, he flawlessly, and without prompting, held up his bag of chips to the glass, the cashier scanned it from inside, he dropped his cash, she pushed his change, and he walked off undaunted. "Next!" she called out. Disturbed to my core, I burst my gums open, and undoubtedly inspired security concerns. It took a couple of minutes to recompose and let out a short request for $20 worth of gas.
As I returned home, the scene replayed in my mind - the boy stepping before me, lifting his baggage; the cashier responding with precision; the boy stoic but studied in this art, walking off without care; and my inability to pull him aside, shake him up, and let him know what had just happened was a travesty and a manifestation of how unmanageable society has become - where human beings fall into cubicles in the workplace of life, where contact is diminished drastically, where the frenzy-for-safety forces many into partitioning themselves (professionally and personally). I felt a failure for stifling the urge to put in his hand Henry Giroux's "Public Spaces, Private Lives" and clamor: "Read this or Die! You now live in a Glass Society, younger brother; and you had better get used to it because the worst is yet to arrive, and your elders rank you so low on the priority rung that to expect rectification anytime soon would usher in many dashed hopes which at your age cannot be healthy."
So far gone are the days when corner stores provided meaning for a whole community: when customer and clerk spoke the same tongue, shared the same values and communicated without concern. In a Glass Society, occasional "hi's" and "hellos" are exchanged, but sincerity falls short. It becomes just polite conduct to acknowledge the other person's humanity - but briefly enough to prevent unnecessary badger. Workers in the same office don't know each other. Sure, they "collaborate" on "projects" and "brainstorm" on "ideas," but relationships are outlawed. Each one is against the other. Each one just as suspicious of the other. Each one trying to annihilate the other - at any signs of weakness.
Society, not just schools anymore, is becoming modeled after the prison culture: most are inmates, a few are guards (who fare little better than inmates), and only one or two, wardens, can claim autonomy over their affairs. Inmates know guards have families to feed, and that the paycheck often comes at their expense. Guards know inmates deserve better from the society they owe debt to, but to protest policies could lead to loss of paycheck - or worse. Each one works daily to bend rules and cut schemes. Each one is aware of the other's deeds. Each one has, more or less, abandoned hope for a transformed society.
Inmates get their share of family visits - but under the jurisdiction of guidelines and regulations which, if followed correctly, smother just about all that is real and authentic about family time. And time is crucial here - for only a few minutes can inmates spend catching up on the last week, month or year: filled with birthdays, sick stories, prison hardship, Halloween costumes, academic issues, loss, joy, loneliness, melancholy, drama. Many inmates cannot even share the warmth of a child or spouse's hands. A glass window would have to suffice.
Skeptics can wonder through any corporate workplace today, and observe the conducts of employees - how close contact is, how high voices rise, how thick the tension feels. Most likely they would find human beings reduced to numbers and drones, who have functions to perform that must be carried out without complaint - however dehumanizing, however demoralizing. The same batch of skeptics should also escape to any Ivy League school in the country, and take note of the sounds issuing from most classrooms, of the communication between teacher and student, of the sense of rancid competition that destroys any possibility of meaningful education.
The more society drifts toward a partitioned and prisoned sensibility, the less chance young people have at any existence worthy of the title "human." In December 2006, a Texas four-year-old was hit with an in-school suspension for "inappropriate physical behavior interpreted as sexual contact and/or sexual harassment." He hugged a teacher's aide and "rubbed his face in [her] chest." (There goes tomorrow's felon!) With no-touch policies increasingly frequent - and, school officials argue, necessary - five-year-olds comforting grieving friends could end up whacked with the discipline stick.
It's easy to tell the bolts safeguarding the sanity of any society have been capped off when affection is criminalized, when children learn that to care for others, to resist narcissism, might incur harsh reprimand - and even be branded "sexual harassment." Awful as it is that kids today find few adults interested in their affairs, now when they attempt to correct a society losing touch with its humanity, all sorts of arbitrary - and, really, asinine - regulations show up to keep them in check.
If partitioning and prisoning wouldn't do, privatizing sure would. Advertising creeps up at every nook, cranny and corner of schools these days. On buses and scorecards, in hallways and cafeterias, in textbooks and bathrooms - brands drive hard bargains to kids. Schools even push snack and soda products without mercy - the same products highlighted in health classes as sure to command an early grave. No longer considered a public necessity, a condition without with a useful society ceases to exist, schools now fall under the impressions of companies and corporate foundations, flailing around market concepts like "bottom line" and "balancing budgets" and "tightening belts." Four decades back, Hannah Arendt spoke of this "decay of public services" as "the automatic results of the needs of mass societies that have become unmanageable."
A week back, I walked into a recently renovated branch of my local public library and, feeling a bit groggy, whisked off to the coffee table. On it stood two electronic coffeemakers, cream and sugar jars, stir straws and cup lids. There were, however, no cups. A librarian I complained to explained cups were no more free and would have to be purchased at 50 cents apiece. The urge once again overwhelmed me badly, and I let loose in front of him. I ended up with a steaming cup that day, but I knew complicity this time was indefensible.
At the same branch, a lady stands daily by the reception door - the last of three - welcoming and sending off customers. One door away, a DVD vending machine waits, stocked with scores of recent flicks, as well featuring a built-in screen displaying trailers. At the same branch, a plastic "Customer Service" banner hangs high in the main room. No wonder that when most kids stagger into libraries nowadays, their first stop is the computer's section; and not to tidy up an assignment, but to waste hours away on gaming sites.
And who dares blame them?
When they find more in common with animated characters than human beings, who dares blame them? When the jolting thrill that exercise or playtime or recess once afforded is deprived, who dares blame them? When all around glasses are erected, insane policies are presented and public spaces are resented, who dares blame them?
This emerging generation has been set up for what might mark the greatest disaster of a century - and it remains oblivious. Life has been so distorted but yet so normalized that many kids growing up today couldn't tell the difference between W. E. B. Du Bois and Wal-Mart - after all, both have something to say about education. It is natural that kids should imitate adults, but it is self-damning that adults should see how shabby a future awaits youth and refuse to take up necessary action.
It's time for true "revolution of values," as King called for almost 50 years ago. Only few today relish this current mode that has made life intolerably burdensome and even tyrannous to most. Many would rather do away with it and restore some semblance of sanity. There is, of course, the danger of hearkening to the cries of insincere pariahs like Glenn Beck who order a return to "simpler times"; but such commands nonetheless resonate high amongst crowds - boundless by ideology or political alliance - who find little substance in the world today.
Neoliberalism has run amok; extreme materialism has broken its countless promises; jingoism is losing grip fast. Only a real movement against any abuse of public life can restore hope in such dark times as this. The Civil Rights Movement did it. The Women's Rights Movement did it. The Labor Rights Movement did it. And this generation has no other choice. But the powers-that-be will only surrender when citizens work and struggle like the devil for a world deserving of their daily sacrifice.
Not in Utopia, subterranean fields, Or some secreted island, Heaven knows where! But in the very world, which is the world Of all of us,-the place where in the end We find our happiness, or not at all!
Glass society: have sledgehammer, will shatter.

This work by Truthout is licensed under a Creative Commons Attribution-Noncommercial 3.0 United States License.





Comments
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The world is indeed
Sat, 06/12/2010 - 17:55 β Anonymous (not verified)The world is indeed unmanageable, thanks to vastly bloated overpopulation. Also, immigration from everywhere at once means our neighbors are far more "the other" than we humans have ever been subject to in our history. The "good old days" took place in a world with much smaller population and much more homogenous population. Humans and animals have always gravitated to living in relatively small groups with their own kind.
The misprint from Chinua
Sat, 06/12/2010 - 17:59 β Anonymous (not verified)The misprint from Chinua Achebe (it's "afraid of your neighbor") indicates your misreading of his famous novella. "Things Fall Apart" is mostly about the dislocations experienced in a global society, where a trip abroad for "higher" education makes you a foreigner even in your native land when you return, a misfit everywhere.
The need for ever more security, glass partitions between homes, between storekeeper and customer are certainly evidence of the breakdown of shared values. But Tolu Olorunda, as many have done for generations, sentimentalizes the past. Smalltown life was very limiting and rumor-mongering, with as devastating consequences for individuals as hate-fomenting YouTube submissions have now-yet without the opportunities to present an opposing YouTube/Internet counter-argument.
Shared values in a global world will emerge only when ultra-religious groups are open to the core shared principles of representative democracy, i.e. when societies can support governments that adhere to basic universal standards (NOTE that I did NOT say "morals.")
But haven't you
Sat, 06/12/2010 - 19:06 β Vic Anderson (not verified)But haven't you noticed,Barry Obummer's erected the "Arbeit Macht Frei" banner above the capital.
Just more of the 'anything
Sat, 06/12/2010 - 19:25 β Anonymous (not verified)Just more of the 'anything goes' mentality in our modern world with the rootless, valueless Third World thrown in to battle each other in the attempt to rise above the rest. Too much freedom with no responsibility or obligation to society as a whole -- just grab what you can before it is all gone whether it be Wall St. or the masses in Haiti fighting over a bottle of water.
Also the role of television in politics where sex appeal and charisma win and the ability to govern is lost in the race to the top.
@"Smalltown life was very
Sat, 06/12/2010 - 20:21 β Anonymous (not verified)@"Smalltown life was very limiting and rumor-mongering, with as devastating consequences for individuals as hate-fomenting YouTube submissions have now-yet without the opportunities to present an opposing YouTube/Internet counter-argument"
In your world, maybe. A small town is an organism. It is not limiting if you are not seduced by the Wonders, O Wonders of the "sophisticated" big city, which is the alienation personified that Achebe and Tolorunda speak of. That alienation now pervades and infects small towns, where "the mall" Kazbahs offer all the affects and trappings of "sophistication" desired of Big City.
You choose your battles. Small towns are best βbestβ served by local small liberal arts colleges. Then, and only then, can culture comingle with small town oprobium. The instilling and teaching of your core principles, your standards-but-not-morals, assures that people treat each other decently. There is no guarantee that there will not be anomalies, nor rejects; we're all denizens of the Land of Misfit Toys.
@ Sat, 06/12/2010 - 19:06
Sat, 06/12/2010 - 20:23 β Anonymous (not verified)@ Sat, 06/12/2010 - 19:06 β Vic Anderson
Barry Obummer didn't erect the Arbeit Macht Frei banner, village idjits like YOU did. And do.
Indiana wants me, but I
Sat, 06/12/2010 - 20:23 β Anonymous (not verified)Indiana wants me, but I can't go back there.
"You burst your gums open"?
Sat, 06/12/2010 - 22:27 β Anonymous (not verified)"You burst your gums open"? What does that even mean?
Don't start analyzing
Sat, 06/12/2010 - 22:55 β JRCH (not verified)Don't start analyzing cubicalization of human society - it will inevitably lead you to the conclusion that people are in cults and you're not and the cult's leaders want you dead.
There is something
Sat, 06/12/2010 - 23:01 β Ravan Asteris (not verified)There is something disturbing about the way children are being raised today. "Zero tolerance" in schools - for anything outside of rigid rules and meaningless strictures. Not even expression of any *thoughts* outside of the accepted norm is permitted. "Play"grounds are surrounded by fences, but not ordinary 3 foot picket fences, but 6 to 8 foot steel bars, 3 inches apart, lined by wire mesh, lest a child put a hand through to the outside. Prisons to "play" inmate in, "for their own good", of course.
Is this what we want the next generation of adults to have as their underlying cultural matrix? An inflexible mindset, an inability to think differently lest they be punished? Because that is what our system is geared toward producing - drones - uncreative, mindless drones who will never be able to reclaim our scientific and technical lead in the world. A truly lost generation.
The author is someone who's
Sun, 06/13/2010 - 01:41 β Anonymous (not verified)The author is someone who's never worked as a convenience store clerk on the evening or late night shift. Who's never been shot or hit or been threatened by people who want to shoplift without consequences.
Maybe the author should talk to some big city bus drivers & EMTs, & firefighters & hear what they have to say about how they are treated by some of the people who get on their buses, who they're trying to help.
It's not all just one way, it's not just the providers of services, etc., who somehow want to hide behind glass (probably more likely some other bulletproof/bat proof material).
Maybe it's something that's happened because someone got hit one too many times.
I wasn't aware that it was necessary for people to be friends with their co-workers. People like Ms. Manners encourage people to make a distinction between people they know through business, and people who are their friends. It can be possible for the two to be the same, but the writer seems to think every business employee should become friends with every other employee. Why should employment dictate friendship or who one socializes with outside of work?
As for exploding because there are no more free cups--that strikes me as rude & stupid. Perhaps the library funding has been cut and they'd like to offer hot beverages but can no longer afford to bear the full cost so decided, well, we'll charge for cups. It would've been much more constructive to see if it were possible (and this would be more environmentally useful than a tantrum as well) to see if it were possible for the library to let people use their own cups, i.e, ceramic cups, and that would (a) not cost fifty cents and (2) decrease the # of paper cups thrown out.
As for offensive touching--I don't know the facts of the incident mentioned in this article. I guess my question would be: what was the aide's response? Did it bother her to have her breasts touched in that way? If so, then the response of the school district might've been over the top but what response would he suggest? Was this a response to repeated similar actions by the child--who'd already been warned at least 5 times?
I don't know, perhaps it's as serious an example of a "no touch" society as the writer indicates. Yet his other examples are so over the top, so exaggerated, that I find it difficult to find his descriptions of other incidents credible.
The author might also consider that he's gets angry pretty easily.
In my community, which has its problems, some teachers have worked hard to keep in place a program that was once well funded (by the state) & that's training kids how to "mediate" playground disputes. They're "supervised" by an adult, who pretty much just follows them around as they go around the play ground, mediating disputes that kids indicate they want some help with. Many (if not most) people in the US could use some assistance and skill training in resolving conflicts peacefully & in a way that actually can resolve them (as opposed to one person just giving way)--it involves learning to actively listen, etc. It's something that's good to learn early in life so you have lots of time to practice.
Active listening, talking to others about what matters, is a kind of intimacy & a way to decrease the separation & fears that the writer indicates divides us.
Why not start or get involved w/a program like that instead of railing against what's wrong--some of which is corporate created & unlikely to change. But community mediation is something constructive that can be done==mostly with volunteers-- and that can decrease the effects of some of the depersonalization & alienation the writer complains of.
But I notice he doesn't mention anything like that.
I was pleased to read lots
Sun, 06/13/2010 - 04:16 β Anonymous (not verified)I was pleased to read lots of thoughtful responses to this article. I think the author does raise some interesting points, and I see that he deplores the idea of our becoming cut off from and partitioned from one another. However, as one respondent noted, there is generally a reason (or twelve) for such things as glass partitions in convenience stores being necessary. I doubt that an 8 year old who lives in a big city is going to be terribly harmed psychologically by having to hold up his purchases to a barrier to be scanned. That's not to say we don't need to look at situations like this and attempt to do something as individuals to counteract them. Nobody is stopping us from gathering with our neighbors, socializing with co-workers, or taking our kids out of punitive schools where they cannot hug each other. Social structures like schools play to the lowest common denominator. We still have individual choices in our private lives as to how closed off we want to be from each other.
The plight (militarization,
Sun, 06/13/2010 - 13:19 β Anonymous (not verified)The plight (militarization, obessive, punitive measurements) of Public Education is simply a result of the continuing loss of wealth of this country. Those with the means, simply drive their kids to charter/private schools, the money spent they feel is worth it. It's tragic, it's sad, it's disgusting no one realizes or cares much. Articles like these are spears into our collective conciousness, more are needed.
"Treason doth never prosper;
Sun, 06/13/2010 - 14:50 β nora (not verified)"Treason doth never prosper; What's the reason?
Why when it prospers none dare call it treason."
I was amazed and discouraged when a liquor store employee demanded proof I was old enough. There is no possibility of mistaking a 60 year old woman for some girl. Yet despite the obvious, she had been told what to do, and she was going to do it. "You are not paid to think" was written on her forehead . "And the men of war need the fresh young minds in the labs of doom. We've got to interdict the flow." Fugs
The "life as prison" analogy
Sun, 06/13/2010 - 15:33 β clarke olsen (not verified)The "life as prison" analogy is compelling, but he has over-looked an obvious category: Trusties. Prisoners who have kept out of trouble and are not expected to escape get some privileges and do chores that would have to be done by paid guards. The middle class.
Has anyone tried to add up the people actually in prison (1% of the US pop), prison guards, police, private security, military personnel, judges & court employees, lawyers, bail bondsmen, makers of security equipment...? How much of our collective energy is
exhausted on those self-destructive paths?
Community mediation (i.e.,
Sun, 06/13/2010 - 16:10 β Gabriel (not verified)Community mediation (i.e., dialoguing and working through workplace conflicts) is a wonderful idea pointed out by one of those commenting here. The problem is that the the institutions that should and could welcome such a thing either don't really care for it, or do not have the necessary people in training to do such a thing.
Take the example of the Chicago Public Schools. Their public policy manual mentions restorative justice (as opposed to punitive justice models) a few times as a means to resolve conflicts. But as a former employee of the CPS, I can tell you that this organization neither has trained specialists to conduct any restorative justice handling and that the CPS are notorious for going for the big stick, especially with their employees. In cases where some disciplinary measure takes place, you are automatically guilty of something, handed trumped up charges and disposed of or moved around all for the sake of providing you as an example to other employees and to further managerial control over you. This is normal in many other organizations. But what is insidious is the CPS hypocrisy of being their for education and public service. Until we get rid of such corruption/mismanagement, at the fundamental level of society, expect a continuing free for all and free fall of America.
It seems to me that the
Mon, 06/14/2010 - 06:33 β spirasol (not verified)It seems to me that the other is not trying to bring attention to the micro of cause and effect. Who does the injuring? Who needs protection? -- But rather to the macro end result-- the alienation of individuals and groups, one from the other. We seem to be increasingly terrified of each other. We live in a world where everyone looks out from their fortress, their bodies, and wants more protection-- guns, drones, assassinations, foreigners, felons, -- and you could say that would be a realistic response to the world we live in. But the trajectory is sad, very sad. As for taking action, I value reading articles that resonate for me about the world we live in. I really don't like to hear to have to move to the solution to quickly.........and the implicit effects of the positive psych. culture where one is not allowed to complain--"no whining" the sign says at the office.
In agreement with the author, our alienation and isolation whether intended or not, has the effect of keeping us disconnected from each other and from the political process.
Dude, just pay for your gas
Tue, 06/15/2010 - 13:33 β Anonymous (not verified)Dude, just pay for your gas and get over it.
At last, an English-language
Tue, 06/15/2010 - 23:16 β Harry Thomas (not verified)At last, an English-language translation of Henry Giroux's jargon-laden articles on the punitive direction our schools are taking!
Seriously, Giroux's articles are well-written, but I have a degree in English and I get MEGO (my eyes glaze over) reading his bureaucratic terms. Kudos to Tolu Olorunda for breaking this down into more manageable statements.
No, Harry, the beauty of
Thu, 06/17/2010 - 19:05 β Frances in California (not verified)No, Harry, the beauty of Tolu's writing is not that Giroux is dumbed-down for you. Degree or not, you are mentally LAZY! As such, it is easier for slick advertisers and crypto-fascists to impose this untenable society on you and the poster immediately preceding you. Don't get a life; get a brain!